Vinted Shoppers Share Anger Regarding Sizing Changes
Shoppers are voicing their frustration after an update resulted in products showing incorrect sizing.
The second-hand shopping app has altered its sizing categories for women's and children's garments without notifying every member regarding the update.
Digital Channels Response
Numerous buyers and vendors are posting online saying Vinted listings now show a modified sizing category compared to what was initially listed due to the recalibration.
The company said the updated approach better aligns with similar services.
The platform has recommended to check their listings and adjust the sizing manually if necessary, causing user dissatisfaction.
Measurement Approach Changes
Previously, the sizing featured a single numeric size and a letter, such as S/8 or M/10.
The revised method features a letter with a size spectrum like S/UK 8-10.
For certain items, the sizing has been recategorised - like an L measurement used to be a 12 but is now a UK 16-18.
Shopper Experiences
Frankie Bridger, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
Another user, from Glasgow, said garments she listed with size 14 tags were appearing on the platform as size 20–22.
"Should someone sized 20-22 purchase these they may become frustrated," she stated.
Manual Updates
Charlotte Lunn, from Derby, explained she became annoyed because the modification necessitated personal updates the sizing for "all her products".
"Personally, this is quite irritating, because of my ongoing medical condition and platform income has been essential for me since losing part of my income," she said.
Service Background
The service features exceeding 100 million shoppers, including 18 million in the UK.
It has become a favored option compared to resale services such as eBay and Depop.
This isn't the first time when a surprising modification to the app has proved unpopular: previously, the service retracted a modification to its shipping options due to shopper criticism.